Privacy Policy

Effective Date: 2026


At Scent Forest, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase from our website.

1. Information We Collect

When you visit our website, we may collect:

Personal Information

  • Full name
  • Phone number
  • Email address
  • Shipping & billing address
  • Payment information (processed securely via third-party providers)

Order Information

  • Products purchased
  • Order history
  • Transaction details

Technical Information

  • IP address
  • Browser type
  • Device information
  • Cookies and usage data

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Communicate order updates
  • Provide customer support
  • Improve our website experience
  • Send promotional messages (only with your consent)
  • Prevent fraud and unauthorized transactions

3. Marketing & Communications

By placing an order or subscribing, you may receive:

  • Order confirmations
  • Delivery updates
  • Promotional offers
  • New product announcements


You may unsubscribe from marketing messages at any time.

We may use platforms such as:

  • WhatsApp Business
  • Email marketing tools
  • Meta (Facebook & Instagram) Ads
  • Google Ads

For marketing and retargeting purposes.

4. Cookies & Tracking Technologies

We use cookies and tracking tools to:

  • Improve website performance
  • Analyze visitor behavior
  • Personalize advertisements


You can disable cookies through your browser settings.

5. Payment Security


We do not store your debit/credit card information. All payments are processed securely through certified third-party payment gateways.

6. Data Sharing


We do not sell your personal information.

We may share limited information with:

  • Courier partners (for delivery)
  • Payment processors
  • Marketing service providers


Only to the extent necessary to operate our business.

7. Data Protection


We implement reasonable security measures to protect your personal data from unauthorized access, misuse, or disclosure.

8. Your Rights

You may:

  • Request access to your personal data
  • Request correction of inaccurate information
  • Request deletion of your data (where applicable)


To make a request, contact us at:

awais@bitsclan.com

9. Policy Updates


We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page.

10. Contact Information


For privacy-related concerns, please contact us: